Privacy Policy

Protecting the security and privacy of your personal data is important to Cityflo; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. This privacy policy is for this website and governs the privacy of its Subscribers who choose to use it. The policy sets out the different areas where Subscriber privacy is concerned and outlines the obligations & requirements of the Subscribers, the website and website owners. Furthermore the way this website processes, stores and protects Subscriber data and information will also be detailed within this policy.

Cityflo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Cityflo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd June 2015 and was last updated on 2
nd October, 2015.

1) Data We Collect From You

1.1. We collect personal information, such as your name, email address, phone number and relevant addresses when you register for an Account on the Service. Your user name, email address and any other information that you elect to associate with your Account is referred to herein as your “
Profile Information”.

1.2. We may collect demographic information about you such as your pincode, preferences and/or any other information provided by your during the use of our website as part of your Profile Information. We might collect this as a part of a survey also.

1.3. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might collect this as a part of a survey also.

1.4. We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your email address to send you announcements and information about other products or services (including third party services) that you may be interested in (together, hereinafter referred to as the “Marketing Messages”). You may opt-out of receiving Marketing Messages at any time by following the instructions provided in the Marketing Message. Through your account interface, you may also opt-out of receiving categories of Service-related notices that are not deemed by Cityflo to be integral to your use of the Service.

1.5. Even if you are not a registered Subscriber of our Service, if you email us we may retain a record of such email communication, including your email address, the content of your email, and our response.

2) What we do with the information we gather

2.1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.

  2. We may use the information to improve our products and services.

  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

  5. We will never sell your information.


3) Security

3.1. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place reasonable as well as suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, Cityflo cannot be held liable for any security breach which may occur that threatens the safety of the information stored.

4) How we use cookies

4.1. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

4.2. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

4.3. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

4.4. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


5) Links to other websites

5.1. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

5.2. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

5.3. You may request details of personal information which we hold about you under the Information Techonology Act, 2000 as well as under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. If you would like a copy of the information held on you please write to

5.4. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

6) Contacting Us

6.1. If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.


7) Governing Law


7.1.If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's Terms and Conditions. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.