Privacy Policy

Komorebi Tech Solutions Private Limited (“Cityflo”, “Our”, “We”, “Us”) built the Cityflo app as a Commercial app. This SERVICE is provided by Komorebi Tech Solutions Pvt. Ltd. and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Cityflo unless otherwise defined in this Privacy Policy

Information Collection and Use

When you use our App, we collect and store your personal information which is provided by you from time to time. Our goal in doing so is to provide you an efficient, safe and easy-to-use experience. While doing so we collect only that personal information from you which we consider necessary for achieving this purpose. If you choose to give feedback where possible, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide better customer support and troubleshoot problems as permitted by law. We collect personally identifiable information (email address, name, phone number, home & office addresses, device information etc.) from you when you set up an account with us. You cannot browse most sections of our app without providing some of this information. We do use your contact information to send you critical information about the service. We also use your contact information to send you marketing and promotional updates regarding the service. If you choose to not receive the promotional communication, you can opt out of such communication from within the app itself. We do use your contact information to send you invoices of the transactions with us. We collect some of the device information when you set up an account with us or use the app. This is essential for us to identify and eliminate any fradulent activities. You acknowledge and agree that Information Collected is necessary for the purpose of providing Services to You and We may have to suspend or terminate provision of Services to You in case such Information Collected is not provided to Us. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Links to Other Sites This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at,

408, 4th floor, Centrum IT Park, SG Barve Rd, opp. Raila Devi Lake, Wagle Industrial Estate, Thane, Maharashtra 400604.