Our commitment to safety

Cityflo is taking the highest levels of safety
precautions to ensure you are risk-free and
protected during your commute.

Cityflo is taking the highest levels of safety precautions to ensure you are risk-free and protected during your commute.

Pre-ride Safety Measures
Precautions taken before your ride starts to make sure
your commute is safe and secure.
Sanitisation of Buses, twice, daily
Buses are sanitised before every trip
using an FDA-approved disinfectant.
Temperature checks for drivers
Only drivers with a normal temperature
(~98°F) will drive the bus.
Self declaration by passengers
Customers are allowed to book only
after reporting their medical status.
Pre-ride Safety Measures
If you have fever, cough or difficulty breathing, please avoid traveling and seek medical attention.
Learn more about the measures
Sanitisation of Buses, twice, daily
Buses are sanitised before every trip using an FDA-approved disinfectant.
Temperature checks for drivers
Only drivers with a normal temperature (~98°F) will drive the bus.
Self declaration by passengers
Customers have to confirm their
self-assessed health status before booking a ride.
In-bus Safety Measures
Necessary regulations that are to be followed by all the passengers inside the bus.
Learn more about the measures
Physical distancing
Alternate seating in the buses to maintain physical distancing, with an upper limit on the number of passengers.
Temperature checks for passengers
Only passengers with a normal temperature (~98°F) will be allowed to board.
Mandatory use of face masks
Passengers are required to wear masks while traveling in a Cityflo bus.
Hand sanitizers at bus entrance
Hand sanitizers are provided for passengers to frequently disinfect themselves.
Driver Safety
Our drivers have been trained in best practices and follow safety guidelines.
Learn more about the measures
Aarogya Setu app for drivers
Drivers are using the Aarogya Setu contact tracing app to ensure that no driver comes in contact with an ‘at-risk’ person.
Daily temperature check
All of our staff will undergo temperature checks twice a day.
Protective Equipment
All drivers will wear masks during their trips.
Training in safety protocol
All drivers have been trained in best practices of personal hygiene and safety.
Medical Insurance
All drivers have been issued a medical insurance which covers COVID-19.
Passenger Safety
Measures to be followed by every passenger to prevent transmission & promote safe commute.
Learn more about the measures
Follow an alternate seating pattern in the bus, as per the markings on seats, to maintain physical distance.
Please use sanitisers at the bus entrance to disinfect yourself before taking a seat.
Get your temperature checked by the driver at the bus entrance. Commuters with a high temperature will not be permitted to travel.
Download the Aarogya Setu app so you can be alerted in case you come in contact with someone who is ‘at-risk’.
It is mandatory to wear a mask for the duration of your ride.
If you have fever, cough or difficulty breathing, please avoid traveling and seek medical attention.
In-ride Safety Measures
Necessary regulations that are to be followed by all the
passengers inside the bus.
Physical
distancing
Alternate seating in the buses to maintain physical distancing, with an upper limit on the number of passengers.
Temperature checks for passengers
Only passengers with a normal temperature (~98°F) will be allowed to travel.
Mandatory use of face masks
Passengers are required to wear masks while traveling in a Cityflo bus.
Hand sanitizers at bus entrance
Hand sanitizers are provided for passengers to frequently disinfect themselves.
View moreView less
Driver Safety
Our drivers have been trained in best practices
and follow safety guidelines.
Aarogya Setu app for drivers
Drivers are using the Aarogya Setu contact
tracing app to ensure that no driver comes
in with an ‘at-risk’ person.
Daily temperature check
All of our staff will undergo temperature
checks twice a day.
Protective Equipment
All drivers will wear masks during
their trips.
Training in safety protocol
All drivers have been trained in best
practices of personal hygiene & safety.
Medical Insurance
All drivers have been issued a medical
insurance which covers COVID-19.
View moreView less
Passenger Safety
Measures to be followed by every passenger to
prevent transmission & promote safe commute.

Follow an alternate seating pattern in the bus, as per the markings on seats, to maintain physical distance.

Get your temperature checked by the driver at the bus entrance. Commuters with a high temperature will not be permitted to travel.

Please use sanitisers at the bus entrance to disinfect yourself before taking a seat.

Download the Aarogya Setu app so you can be alerted in case you come in contact with someone you shouldn’t.

It is mandatory to
wear a mask for the
duration of your ride.

If you have fever, cough or difficulty breathing, please avoid traveling and seek medical attention.

View moreView less
Standards of safety & hygiene
We are committed to provide a safe & sanitized mode of transport and
to secure well-being of both our drivers & our customers.

Get in touch with us

or call us on 02262820142

We have successfully implemented Cityflo Protect for our buses for reputed
companies in Mumbai. Take the first step towards safeguarding your organisation.

Driver Relief Program
We raised Rs 5.13 lakh from you and other customers for the Driver Relief Program in partnership
with Akshayashakti Welfare Association, an NGO based out of Thane. The program covers COVID-19
medical insurance, essential supplies and any emergency support our driver might require during this
period. Our drivers were touched by your concern and support. Thank you.